PlushCare.com Reviews – Poor Customer Service

4 out of 5 stars (4 / 5) 

Online pharmacies like PlushCare.com are increasingly popular for their convenience and potential cost savings on prescription medications. However, the benefits of ordering drugs online come with certain risks that consumers must be aware of. This review aims to provide an objective analysis of PlushCare.com, examining its range of products, customer service quality, and overall purchasing experience. Such a comprehensive review is essential for those considering PlushCare.com for their healthcare needs, ensuring they are well informed about the site’s legitimacy and the safety of its services.

Domain Details
Registration Date2012-12-07
Owner CountryUS
Business Information
Name of OrganisationPlush Care
Address
Licenses, Certificates and Approvals
CIPAno
MHRAno
LegitScriptcertified
Customer Support
Toll-Number+1-888-812-1204
Emailyes
Live Chat Optionno
Shipping
Mailyes
EMSyes
Free Shippingno
Payment Methods
Cardyes
E-Checkno
American Expressyes

 

Domain Information

registered in 2012 Domain information is a key aspect in assessing the credibility of online entities like PlushCare.com. This online pharmacy’s domain was initially registered on 07-12-2012, showing a substantial online presence. The latest update was made on 03-11-2023, and the domain is scheduled to expire on 07-12-2024.

Notably, the domain is registered under the name of the organization PlushCare and is based in the United States. These details present a positive initial impression. However, a comprehensive evaluation of PlushCare.com requires further scrutiny of its business profile, regulatory compliance, and other critical factors.

  • Domain registered on: 07-12-2012
  • Address provided: United States
  • Phone number: +1.8002215140

 

Business Profile

The business profile of PlushCare.com stands out positively. With a high TrustScore of 84/100 on ScamAdviser.com, it establishes a strong sense of reliability. Additionally, the longevity of the website, evidenced by its longstanding presence, further bolsters its credibility. PlushCare.com also enjoys considerable traffic, as indicated by rankings on Tranco.

high trust score

A noteworthy aspect is its 3.1-star rating on TrustPilot.com, based on 1,860 customer reviews. This active engagement with customer feedback suggests that PlushCare.com values user opinions and is committed to enhancing its service. These factors combined provide a promising picture of PlushCare.com’s business profile.

  • Organization name: PlushCare.com
  • Address provided: No
  • Phone number: (888) 812-1204

 

Regulatory Approvals

Regulatory compliance is a critical factor in assessing the legitimacy of online pharmacies, and PlushCare.com meets key benchmarks in this area. The site holds a “certified” status on LegitScript.com, an important validation of its adherence to legal and safety standards in pharmaceutical services.

certified

Additionally, PlushCare.com is recognized as an Accredited Business and is HIPAA Compliant, ensuring that it meets stringent requirements for privacy and data protection. These certifications indicate that PlushCare.com operates with a high level of trustworthiness and commitment to customer safety, making it a more reliable choice for consumers seeking online pharmacy services.

 

Available Products and Pricing

PlushCare.com offers a variety of healthcare services, encompassing Online Prescriptions, Urgent Care, Mental Health, Online Therapy, General Health, and Preventive Care, as well as specialized areas like Men’s and Women’s Health, Weight Loss, and Disaster Relief. A notable aspect of their service is the pricing structure for online prescriptions, which is set at $16.99 per month, with the first month offered for free.

prescriptions

Additionally, PlushCare.com supports insurance coverage from providers, including Humana, Aetna, and United Healthcare, expanding accessibility for many users. Detailed pricing for each specific service is conveniently available on dedicated pages of their website.

 

Payment and Shipping Methods

PlushCare.com offers a streamlined process for obtaining prescriptions after a consultation with a healthcare provider. Should a prescription be necessary, it is filled through a mail-order pharmacy and subsequently shipped directly to the customer. The payment terms for PlushCare.com services are dependent on the customer’s chosen Payment Method.

These terms may be influenced by the agreements between the customer and their financial institution, credit card issuer, or other payment service providers. In situations where PlushCare.com does not receive payment from the Payment Method Provider, customers are obliged to settle any due amounts on their Billing Account promptly upon request.

 

PlushCare.com Reviews

Customer feedback is a vital indicator of a service’s quality, and in the case of PlushCare.com, it has garnered a 3.1-star rating based on 1,860 reviews on TrustPilot.com. This rating reflects a significant volume of customer interactions, indicating that PlushCare.com actively engages with and values its customer base.

average rating

The range of opinions expressed in these reviews suggests that PlushCare.com is open to honest feedback, a positive sign of a legitimate and customer-focused service. Such a level of transparency and customer engagement is crucial for potential users assessing the trustworthiness and effectiveness of PlushCare.com’s healthcare services.

 

Conclusion

PlushCare.com demonstrates several positive aspects, including a good business profile, regulatory compliance, and a range of healthcare services. Its certification by LegitScript and accreditation status, combined with a moderate rating on TrustPilot, underscore its legitimacy. However, the mixed customer reviews and subscription-based pricing model suggest that potential users consider their specific needs and preferences carefully. Overall, PlushCare.com is a legitimate online healthcare service provider, with areas of strength balanced by aspects that may require individual evaluation. We will give the pharmacy 4 out of 5 stars!

4 out of 5 stars (4 / 5)

Pharmacy Ranking

Our team has made a list of the best pharmacies which were reviewed by us and chosen to be trusted according to such points as provided location and physical address, fast delivery, good customer feedback, appropriate pricing and having proper registration to conduct the business of selling pharmaceutical products online. Look at this list and find the most convieneint services for yourself.  
by Simon Davis

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