Pharmacitec.com, also known as HappyFamilyStore, is an online Canadian pharmacy that sells branded medicine at low prices. They claim to have over one million customers, and they have fast delivery. Its domain is registered in December in Great Britain. The name of the organization that owns the website is Happy Family Store. It supports shipping and has a live chat system on the platform. If you try to look at the script behind the website, there is no license detected. Here are other details about the pharmacy in terms of shipping and security, products, regulation, business profile, customer service, and reviews.
Domain Details | |
Registration Date | 2021-03-10 |
Owner Country | Great Britain |
Business Information | |
Name of Organisation | Happy Family Store |
Address | no |
Licenses, Certificates and Approvals | |
CIPA | no |
MHRA | no |
LegitScript | rogue |
Customer Support | |
Toll-Number | +1-888-243-74-06 |
no | |
Live Chat Option | yes |
Shipping | |
yes | |
EMS | yes |
Free Shipping | yes |
Payment Methods | |
Card | yes |
E-Check | yes |
American Express | no |
Shipping and Security
This online drugstore ships out its products via AirMail and EMS (Express Mail Service). Airmail is not trackable, but EMS gives you a tracking number once your order is shipped out. They keep track of IP addresses, but not email addresses, which in itself is a little peculiar. Also, they do not mention anything about retaining card information, which should be part of the standard disclaimer on any website selling products or services. LegitScript has labeled the pharmacy website a rogue website, which means that they might be engaging in illegal activities.
Products and Pricing
They sell medicines primarily geared towards men and women’s health, but they also have medication for just about any sickness or disease, from fever to skin irritation. Their prices are significantly lower than those in legitimate pharmacies, with a markdown of 90%.
For example, they sell Prozac for less than a dollar, while the white market retail price is $22. They also sell products that promote weight loss, aid for sleeping, and pills that combat high blood pressure and heart diseases. These medicines are usually sold for over $10 a pill, but this online pharmacy sells a pill for less than $5. Keep in mind that some of the medicines on their website are branded ones, which usually cost more.
Regulatory Approval
ScamAdviser has given the website a rating of 11 over 100, which is dangerously low. Furthermore, LegitScript has given the pharmacy website a rogue status. This is already a red flag since the rating is below the acceptable figure for a website to be safe. If you access the site knowing how dangerous it is, you might lose some of the personal information stored in the device where you accessed it.
Business Profile
This online pharmacy has no physical address listed on its website. They offer toll numbers for the US and the Philippines, but they neither have details for their office nor an email address to forward complaints to. They offer callbacks and a live chat option, but having no physical office can make a customer wary. The company is registered c/o whoistrustee.com Ltd., which does not lead to a legitimate business. The website is also registered in Great Britain, but the company is supposedly in Canada.
Customer Service
The contact numbers and live chat option on the website can lure a customer in, thinking they can talk to someone who can assist them with their orders. However, those who prefer to use email for communication will be disappointed since there is only an option to send an email via the “Contact Us” section of the website. Furthermore, there is no way of telling whether the email will be received in time to answer a query or a call for support.
Feedback
Pharmacitec.com reviews do not include a Google Trusted Stores review. All testimonials on their website seem to be from real people, with full names, locations, and even order numbers left as a review. However, there is no way of telling that these are real people with actual orders. The names seem to be generic names that a lot of people can have.
There is also no way of verifying if someone has successfully ordered from the online pharmacy, which makes people think that the testimonials may have been fabricated to lure potential customers in. These glowing testimonials may easily fool people who don’t know how to legit check on a website.
Conclusion
This online pharmacy is given a rating of 1 out of 5. The absence of an email address, a physical address, and legitimate reviews that real people can vouch for indicate that the online drugstore is a scam. Additionally, they only receive payment via credit cards, but they don’t have a disclaimer on their website stating that they do not store credit card information. The website may look cheerful and enticing, but do not let it fool you. It’s best to stay away from this online pharmacy, even if their prices are low and they offer free shipping.