Reviews – Use With Caution

2 out of 5 stars (2 / 5)

RefillOnlinePharmacy is an online pharmaceutical company, claiming to provide folks with a source of affordable and economically delivered medications. They also claim to be a leading Indian pharmacy, that offers prescriptions medications by strictly adhering to legal guidelines. A full review has been conducted to verify the overall legitimacy of this e-pharmacy.

Domain Details
Registration Date2020-09-22
Owner CountryIndia
Business Information
Name of OrganisationRefill Online Pharmacy
Licenses, Certificates and Approvals
Customer Support
Email[email protected]
Live Chat Optionyes
Free Shippingno
Payment Methods
American Expressno


Domain Information


The domain name for this e-pharmacy was first registered on September 22nd, 2020. The last known update to the website took place on January 19th, 2021, with the current expiration date set for September 22nd, 2023.

Although the company’s website does not have information listed about the founding date, the owners, etc, there is a copyright stamp that is dated 2020. Also, when looking into the particulars of this company’s domain information, it’s noted that ownership is located in India – corroborating the information on the website. However, it is important to note that the vast majority of domain information was redacted for privacy, indicating the owner uses a paid service.


Business Profile


Referring to the company’s About Us page, you’ll notice the lack of presented information. Like many questionable e-pharmacy’s, this company’s website is filled with generic statements, boasting of customer service and product quality. However, there is no information provided on proper licensing, regulatory approvals, employment licenses (doctors, pharmacists, etc, all require them). This raises some questions about the legitimacy of this e-pharmacy.

When looking at third-party rating sites like Scam Adviser, you’ll notice consistent speculation over this e-pharmacy. Scam Adviser gave this e-pharmacy a score of 35/100 – which isn’t great. They explain that this score was given because of the owner using a privacy service, the lack of visitors to the site, and the lack of reviews available.


Regulatory Approval


Regulations are standards that all online pharmaceutical companies must adhere to. This is legality, that’s meant to protect customers using this service and verify the quality of the products. It has been confirmed that this particular e-pharmacy does not submit to any regulatory practices. Because of this, they do not hold proper licensing from official bodies like the CIPA, or the CPA. The National Association of Boards of Pharmacy has even taken the extra step of adding this e-pharmacy to their not recommended list. Similarly, on Legit Script, this online pharmacy is listed as being “rogue”. This is due to the overall lack of transparency with the public.


Products and Pricing

Presently, this e-pharmacy carries a very wide array of medications. They do not specialize, holding over 20 different categories of medications for purchase – a theme that is consistent with many illegitimate online pharmaceutical companies. Some of the available categories of medicine include:


✔ Acne Treatments, Allergy Medicines, Antiviral
✔ Diabetes Treatments, Eye Care, Gastro Health
✔ Hair Loss, Heart and Blood Pressure
✔ Men’s Health, Weight Loss, Women’s Health

When looking at individual medications, you’re able to view their unique price and dosage information. Similar to other questionable online pharmacies, this company does state that the medications for purchase are FDA-approved. Essentially, they claim that the generic medications on the site come from countries that have FDA-approved manufacturers. Sadly, without proper documentation of licenses or approvals, these claims cannot be guaranteed and are assumed to be falsified.


Payments and Shipping

Unfortunately, this e-pharmacy does not have a section or page devoted to payment and shipping information. The little that is available, is listed under the FAQ section. Presently, this company only has two payment options available to customers:

methods of payment

✔ Credit Payment (Visa)
✔ Moneygram (Offline Payments)

Originally, this company had listed that delivery times were between 7-14 business days. However, this has been updated with a banner stating that due to COVID-19, delivery times are now 14-28 business days. There is no information listed on countries that can receive shipments from this e-pharmacy, but they do state that the cost of shipping for any order, regardless of size, will be $25 USD.



At the moment, this e-pharmacy does not have a single rating on the website. There is no section dedicated to testimonials and they are not available on individual products either. This lack of information is corroborated by third-party rating sites like Trustpilot. On Trustpilot, this e-pharmacy does not have a single submitted review, nor is the website claimed.

no reviews



In conclusion, is a seemingly questionable online source for medication. They do not hold proper licensing, submit to regulatory practices, or provide clear information for their customers. They are transparent about the company being Indian, however, the owner does use a privacy service. Because of this, sites like Scam Adviser have advised caution for users. Due to this information, we have no choice but to rate this e-pharmacy with 2 stars. Considering they are relatively new, hopefully, they will dedicate themselves in the future to proper practices.

2 out of 5 stars (2 / 5)

Pharmacy Ranking

Our team has made a list of the best pharmacies which were reviewed by us and chosen to be trusted according to such points as provided location and physical address, fast delivery, good customer feedback, appropriate pricing and having proper registration to conduct the business of selling pharmaceutical products online. Look at this list and find the most convieneint services for yourself.  

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