PrescriptionHope.com claims to offer a service that manages patient assistance programs for individuals qualified to get their medication year-round for one single fee of $50 a month for each medication. We reviewed the service recently to check how legit their services are and offer a clear picture to the people looking to use their service. Read below to know more about what we found during our investigation.
|Owner Country||United States|
|Name of Organisation||Prescription Hope Inc.|
|Licenses, Certificates and Approvals|
|LegitScript||not in the database|
|Live Chat Option||no|
The Whois data of this service says the domain was created way back on 2nd January 2006 and currently has an expiry date of 2nd January 2023. Domains with a longer lifespan are an indicator of a reliable and trustworthy business. Another good sign is the business is running on its server instead of a shared one. However, to be completely sure, we need to check other details also.
The ScamAdviser data says the business is owned by Prescription Hope, Inc and it is located in Florida, USA. We often see rogue pharmacies use proxy services to hide these details, but that’s not in this case which is another positive sign. The location given is in Stuart, Florida and simple Google Maps search tells us that is correct.
Since the service does not dispense pills directly, they don’t need accreditation from traditional authorities such as CIPA, MPA, Pharmacy Checker, etc who regulate these online pharmacies. Furthermore, LegitScript also did not review the pharmacy either because of the same reasons. They used to be a BBB accredited business for a long time with an NR rating meaning their services could be trusted but now they have an F rating which is not good.
The pharmacy does not sell products and instead, offers an unusual model to patients to get their medications on time. They charge a fixed monthly fee per drug you are consuming and offer access to over 1,500 most popular prescription suppliers in the United States. They also work with over 150 drug manufacturers in the country to find the best deals for their customers without compromising quality.
The pharmacy charges a fixed monthly fee of $50 regardless of the cost of your medicine for that month. So, if you are spending hundreds of dollars on a specific drug every month, you can make huge savings by using their services. And this is where comes the big question – If they are charging a fixed price for medicine that costs far more than $50, then how can this pharmacy make money? You can get $1,000 worth of drugs at the price of $50. Something is not right with this business and they need to address this as soon as possible.
The business did not offer much information about what payment options they accept. However, like most pharmacies, they too likely accept all the major payment methods such as:
✔ Visa and Mastercard
✔ And possibly E-Checks
Your card will be charged within 48 hours of submitting your enrolment form. The pharmacy has McAfee security seal on their website meaning they most likely won’t steal or duplicate your sensitive information during checkout.
How It Works
Again, the pharmacy is not a pharmacy in an actual sense as they do not dispense medicines to their customers directly. The medicines will be dispatched by the manufacturers they work with and you are unlikely to incur any shipping charges. This ensures that the medicines will be safe and of good quality as they directly come from the manufacturers in the United States and not from any third-party service providers.
They do have some customer testimonials on their website, but they are video testimonials meaning the service approached the customer and ask to make those PrescriptionHope.com reviews and might get an incentive in return but we are unsure of that. It is better to check reviews in the independent sites as those reviews will be far more likely to be genuine and offer a more balanced view of their services. Their BBB profile page has some reviews and but is mostly hidden as they have been resolved. But the ones that are still in public eyes, say they have been charged even when they are not receiving their meds, which does raise some eyebrows.
Even though we mostly found positive stuff from the pharmacy, some questions remained unanswered. How the pharmacy makes money when the prescription bill goes over $50? And do they charge their customers even when they are not taking meds? Unless we get these answers, it is very hard to recommend this business as their services look suspicious and not legit. We give this service 2.5 out of 5 stars based on our findings.
38 thoughts on “PrescriptionHope.com Reviews – Looks Legit, But Questions Remain”
Prescription Hope is nothing but a huge scam. You fill out an application for their service as an advocate on your behalf for one of the dozens of the pharmaceutical Manufacturer’s “Patient Assistance Programs” or PAPs. ANYONE can fill out a PAP application on their own and receive the medication absolutely for free if they qualify. I have fairly low income and I have been receiving completely free medications for years from Pfizer, Glaxo Smith Kline, and others. Why in the world would anyone pay these greedy, immoral parasites anything to fill out a form that you can do yourself? If you are taking a branded drug (not a generic) look up the website for the particular manufacturer’s Patient Assistant Program. They all list the parameters needed to qualify (mostly income based-not assets). Print out the form and follow the directions for applying. There will never be a mention of a credit card or any type of payment… EVER! I don’t know how the government or the Pharmaceutical companies allow Prescription Hope to operate, they should be closed down and the thieving owners put in jail for selling drugs that are supposed to be free to the needy. Of course, they would say they are not selling drugs, but rather charge a fee to process paperwork that again anyone can easily do on their own. Disgusting company!
Hello, Harvey! Thanks for the detailed comment. Your complaints about this company are clearly not unfounded, but the policies of different companies may differ from one another. You could contact Prescription Hope and ask why filling out the form is a paid service.
On June 8th they charged my credit card $50 and I expected that my prescription for Januvia (which I need to control my diabetes) would soon be on it’s way. Instead they mailed several forms that they said they needed filled out and mailed back ASAP along with tax documents from 2019. I promptly mailed everything back to them because I need the meds. I was also under the impression that I had already paid for the first month of the drugs. I started getting e-mails that they couldn’t send the drugs until they got some forms from my doctor signed and returned. I contacted my doctor’s nurse and she confirmed that they were signed and faxed back. She also told me that they could never get the company on the phone to talk to them. I again assumed that everything was ok and the drugs that I need would be shipped shortly. On the 8th of July they charged my credit card $50 again. I tried to call them and I was on hold for almost 2 hours and then it was after 4pm and they are closed. I used their on line form and ask that someone call. A guy did call and stated that their service costs $50/mo whether I get a prescription or not. I can’t find that on their website but I’m sure it’s hid somewhere. So now I’m out $100 and still don’t have a pill. He also told me that they still don’t have the forms from my doctor. I also started getting e-mails every day claiming that they were trying to get ahold of me. I’d like to know by which method. Anyway I contacted my doctor and found out that they would not let her refax the forms since they told her that they didn’t get the first fax. They told her that she would have to mail the forms to them, which she did. If I could afford to spend $50 for nothing every month then I wouldn’t have contacted them in the first place. Oh I was informed that the first $50 that I was charged in June was a service fee that was required to start their process. They need to be shut down since they are preying on the elderly and are not providing what they say. All they do is drag it out so they can collect more money for nothing.
Hello! Thank you for such a detailed description of your problem. It’s a pity such an unpleasant situation, as a result of which you lost money and time, happened to you. Shame on this online pharmacy trying to earn money through dishonest means!
I’ve used this company for a little over a year and have had numerous times that I did not get my Lyrica on time a couple of times, not for a couple of weeks. And this month the same thing is happening. They say it took a month to get papers back from MD. Always blame the MD office yet when I call the office my PA says papers were faxed and gives me the date. But you can bet they take $50 out every month without fail. I have received two letters from them saying I don’t have to do anything, make no calls or contact anyone that my meds will be sent because their employees take care of everything. Well, that’s baloney. So once again I have 6 pills left and they say I won’t get any more for three weeks. If anyone thinks there is not a withdrawal from Lyrica I can tell them they are wrong. Not just pain from my fibro but night sweats, itching, insomnia, mood swings. I called my pharmacy to get an estimate on cost now that I have a drug plan (albeit a crappy one) but they can’t give an estimate without a script to out in, they say. So I am stuck. Also, this company LOST THEIR BBB ACCREDITATION IN MAY 2020.
Hello, Kimberly! It’s such a pity they let you down and made you suffer. How irresponsible of them!
Thanks for leaving your comment. I hope you will find a safe pharmacy after reading our reviews 🙂
Received a packet to send in all my personal information and decided to check reviews on this company. They already charged my credit card the first $50 and it was days away from them taking another $50 out. I decided to cancel the application and low and behold, I don’t get my money back. Wish I would have read reviews before I applied. Beware!!!
Hello, Robert! So sorry this situation happened to you. And you drew the right conclusion, our reviews help to avoid rogue online pharmacies.
WORST Service! I have been paying for the last 8 months and received just 1 delivery for 3 months. Prescription Hope did not update my address with the manufacturer for 5 months after I updated it on their website. Have called customer service at least 2 times in the last 4 months and never got a satisfactory answer. They are charging me every month and I am buying these costly medicines from my pocket. Customer service has no supervisor, no manager, no responsibility for my medicines. If medicines are delivered to the wrong address because Prescription Hope did not update my address, then they must be responsible for this issue.
Hello, Anshul! Such a terrible work of customer service and the online pharmacy on the whole! I wish you had chosen another website for ordering your medicines. Thanks for writing to us.
They provided absolutely no service but sent me to collection! They obviously lost since the only proof they could provide was a lie. Please report them as many times you can! They deserve to close and some federal agency should definitely go to look into this scam company. I did report them to any agency that I could find.
Hello, Marianna! Sorry to hear that you were disappointed with the online pharmacy. Thanks for writing to us and take care!
I have no idea how this is legal. I’ve been waiting three months for a life altering medication that I need. My doctor faxed it in within a day of requesting it and I did a paperwork and sent it two day priority mail. And here I sit three months later with no medication in hand, but $150 worth of fees. I finally got a letter, possibly accidentally, from the manufacture themself stating that the prescription was illegible, meaning my “ friends” over at prescription hope couldn’t even write out an legible note so that I could get it. It would be different if they actually did the work for you. However you have to call the doctor yourself, and whenever you go to talk to them it’s at least a 30 minute hold and they claim to not be able to ever send you to a supervisor. The website is a joke as your profile gives you absolutely no information, and the information it does give you isn’t even correct. My profile listed a mail by date, that the manufacturer debunked because they hadn’t even filled it yet. The only thing these people are doing is offering a hope that you might get a prescription in the mail. But just keep on paying them! The hope is you might get it one day if you’re not dead yet.
Hello, Buffie! Your experience is really sad. Thanks for letting us know about it. Hope you’ll find a website that is going to be perfect for you. Good luck and take care!
$50 a month I applied in November for my medication that is over $800 a month, today is April 8th, I have yet to receive the medication and so far I am out $300. Every time I do call them they give me a different reason why my delivery is not here and this is my fourth expected delivery date. I was supposed to get a delivery today and when I logged in it says the expected delivery will be in the other 3 weeks. It looks like I’m just being strung along for $50 a month.
Hello, Rochelle! I don’t understand why they give you different reasons for the postponed delivery. If there was a problem they would have explained it and tried to figure it out. It seems they are doing nothing. Thank you for your comment! I hope you will win this battle and get your medication.
Thanks for all the comments. I was about to contact them. Remember I said “ABOUT”. This is a crime and so very sorry about the rip-off and the lack of medication you need. I am going on Eliquis for 3 months in order to have a procedure called “Watchman”. I am shopping around as the best price I can find is a little under $500 for a 30 day supply. My daughter said Canada is the place to order. Lucky she is taking care of it. I hope it all works out. My best to each of you and stay safe.
Hello, Garnet! I’m so happy you read all these comments and they prevented you from ordering from Prescription Hope. Stay safe and always choose only trusted online pharmacies!
There is no way Prescription Hope is a legit company. I filled out the necessary paperwork and my doctor faxed then the paperwork too. Three months later they kept saying they had not received anything from me nor my doctor yet they charged my card $50 a month for those three months. I got a hold of someone today and she told me that they just received my paperwork on April 2nd and it would be in review until the 27th and maybe I would have my medication by May…which I would be charged another $50. This is a huge scam and they need to be shut down.
Hello, Giorgio! Unfortunately you are not the first to wait for your meds to come to you and pay Prescription Hope every month 🙁 This is unfair and I agree with you that they must be shut down as soon as possible.
I mistakenly went with the crowd. I am having my credit card company and the bbb take care of this situation.
Hello, Rick! You know, it happens. Hope the situation will be resolved to your advantage. Good luck!
This company is nothing but a scam!!!! My dad was being charged $200 a month and has received nothing but more paper work to fill out. I called them and the lady was extremely rude when I told her to cancel and to stop charging him. She said she did and then hung up on me. I hope she canceled it. I will know next month.
Hello, Cyndi! You’d better ask them again if they really cancelled just in case because one person wrote they continue charging. Thanks for leaving a comment and good luck! 🙂
Simon, in your review you state that Prescription Hope is BBB Accredited with a rating of NR. That is blatantly false info. They aren’t accredited and their rating is F.
Hello, Linda! Well, the review was written 2 years ago and the business used to be BBB accredited. Some info might be not accurate now. Thanks for telling me! I’m going to edit the post.
Same experience as everyone else. Complete and total scam. 5 months and 200 dollars in and I have received nothing and they tell me my account is closed and continue to charge me. I had to change my debit card today. Former victims and employees said they will send you to collections if you cancel your card. I know I’m not getting a refund from criminals. I just want to know why they are allowed to exist, and I want this nightmare to be over. I have been “turned down by the manufacturer” because they told me I needed a medicaid denial letter, they always come up with something. So I sent them my medicaid approval paper and they still won’t send me medication, close my account, give me a refund, or stop charging me. Someone needs to do something.
Hello, David! I’m sorry you had to face such difficulties. I agree with you that this fraudulent company must be shut down. Thank you for leaving a comment.
Nothing but a scam. HUGE SCAM!!!! They gladly take your money and you have nothing to show for it. We attempted to get my husband very expensive meds and got nothing but screwed! You should be ashamed of what you’re doing to people with lower incomes attempting to get needed medications! Wish I had read the reviews first!
Hello, Nette! We totally agree with you. Thank you for leaving your comment. Hope those who plan to order from this online pharmacy will read all the comments our visitors wrote here.
This is a SCAM! I don’t understand why they haven’t been shut down. They even forged my signature on all their paperwork. Sent the forged paperwork to my doctor. They are the middle man that is getting rich! You don’t need this middle man. If you are low income you can get drugs yourself. You don’t need them. They told me the $50 charge was a service fee. I asked for my money back and they said no that is a service fee to get me started. I threatened them with the BBB and they finally credited my credit card. DO NOT GET INVOLVED WITH THIS COMPANY!
Hello, Lilian! You’re right, the company has already stolen a big sum of money from their customers. Thank you for your comment! I believe all of them help our visitors not to get scammed.
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Hello, Larry! Thank you for the kind words. Keep following our website and read new online drugstore reviews.
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Good day! Say hello to your father from us 🙂
Why is this fucking company still open? Why is their website isn’t closed down? FBI should investigate.
I had to cancel my credit card, they charged my card by $1.00 to see if it worked. Goodbye, Perscription Hope Inc.
Hello, John! It’s good you locked your card and weren’t scammed.