InhousePharmacy.vu is an online drugstore that sells generic and branded medication in 27 product categories. There is a freephone number available in the header of the drugstore website which can be called from anywhere in the world as well as be called using online services such as Skype. Customers can also choose between four different currencies to pay with, which are US dollars, GBP pounds, AUD dollars, and the Euro. This is a very professional looking site however it is not that well known and in this article we are going to be presenting our findings and conclusion about whether this site is a scam or not.
Domain Details | |
Registration Date | 1999-08-17 |
Owner Country | US, Bahamas |
Business Information | |
Name of Organisation | Inhouse Pharmacy |
Address | P.O. Box 337, Port Vila, Vanuatu |
Licenses, Certificates and Approvals | |
CIPA | no |
MHRA | no |
LegitScript | rogue |
Customer Support | |
Toll-Number | US: 877-271-6591 UK: 0808 234 7254 |
no | |
Live Chat Option | no |
Shipping | |
yes | |
EMS | yes |
Free Shipping | yes |
Payment Methods | |
Card | yes |
E-Check | yes |
American Express | yes |
Domain Info
The domain for this online pharmacy was first registered on the 17th of August 1999 and last updated on the 27 of April 2019. Also, the domain is currently set to expire on the 17th of August 2022. This is a very long time for a domain to have been in existence, however, there is no mention on any of the pages of the pharmacy website including on the ‘About Us’ page about how long they have been in business.
Business Profile
The e-pharmacy is registered through a third-party company called Perfect Privacy LLC which is located in the city of Jacksonville, Florida in the United States. However, on the online pharmacy’s website, it says that they are based in Port Villa which is the capital of the island nation of Vanuatu. On ScamAdviser this drugstore website has a trust score of 10% with a label that says ‘this site may not be safe to use’.
Regulatory Approval
In the footer of this pharmaceutical website, there are links to two standard agencies called DigiCert and SecureTrust, however, there is no mention of any USA based regulatory agencies such as CIPA, MIPA, and the CPA and there are also no records on those regulatory websites about this pharmacy website. In the FAQ page of this online drugstore, it says that they are fully licensed on the island of Vanuatu but there are no mentions of other countries. On LegitScript, this e-commerce website is labeled as ‘rogue‘ as it does not meet the regulatory requirements.
Products & Pricing
This e-commerce pharmacy claims to service clients from all over the world, this is a bold claim and although it does not necessarily mean that this website is not legit it should be taken into account cautiously. All customers are also required to register an account on this drugstore platform in order to be able to view all of the products available for sale on this drugstore website.
✔ Asthma/Allergy
✔ HIV
✔ Generics
✔ Hair Loss
✔ Contraceptives
Payment & Shipping
Three payment methods are currently accepted on this drugstore website, the first payment method is using an American Express credit card with no other credit card company currently being accepted. Customers can also pay using a wire transfer and also send a cheque through the mail.
There are two shipping methods offered on this site, the first is the Standard shipping method which is free for all orders and takes between 7 and 21 days. There is also the Express shipping method which takes between 7 and 10 days to be completed, it is also important to point out that there is a notice on the site that says that due to the COVID-19 crisis deliveries may take between 3 and 6 weeks on average.
Reviews
There are over one thousand reviews available online on various third party website and review platforms, a large part of those reviews are hosted on TrustPilot where this e-commerce pharmacy has a total score of 4.9 stars out of 5 from a total of 1,216 posted reviews. No testimonials are hosted on the pharmacy website which is a good sign as it shows that they are not trying to mislead anyone by posting testimonials that the website’s owners have the ability to edit.
Conclusion
In conclusion, InhousePharmacy.vu is a mediocre option that although may be legit is not 100% law-abiding since it is based on the island nation of Vanuatu thus not required to be compliant to consumer protection laws in North America and Europe. A big example of this is how this drugstore website does not ask for prescriptions for medications that require a prescription instead of just telling customers to follow the advice of health professionals thus leaving it to the customer’s discretion. From all the information that we have found about this e-commerce platform, we will have to give a score of 2.5 stars out of 5.
Pharmacy Ranking
Our team has made a list of the best pharmacies which were reviewed by us and chosen to be trusted according to such points as provided location and physical address, fast delivery, good customer feedback, appropriate pricing and having proper registration to conduct the business of selling pharmaceutical products online. Look at this list and find the most convieneint services for yourself.
I’ve been using Inhouse Pharmacy for two decades and have had stellar service from this group. I am able to save a lot of money by purchasing my scripts from them.
Hello, Robin! I’m glad you like this online pharmacy’s services and are a loyal customer 🙂 Thank you very much for your comment!
I used Inhouse Pharmacy for over 5 years before getting health insurance coverage. I only had one package lost, and they fixed that right away. The first package showed up later, and they told me I could keep it at no charge. Many of these drugs now have copay assist programs, and that is the only reason I stopped using Inhouse. If you have a high copay, using Inhouse is a good alternative to skipping doses or doing without medicine.
Hello, Paul! Thank you for your honest comment, I’m sure it will be of great help to our visitors.
I’m new to in-house ‘only a few months’ I’m on my second refill from them and have zero complaints! There customer service is above and beyond like no joke, helped me through my first order and payment step by step. Totally kind and courteous!
Hello, Randy! It’s very kind of them to be helpful and make your order process easy. We’re happy you liked the Inhouse Pharmacy and recommended it here. Thank you!
I have used Inhouse Pharmacy for a number of years now and have always found that they ship a genuine product and they dispatch immediately upon receipt of payment. I recommend this company.
Hello, Morry! Thanks for your recommendation and sharing! We appreciate it 🙂