ApolloPharmacy.in is India’s largest branded pharmacy network. Because it is owned by Apollo Hospitals, people are quick to trust the website. Apollo Hospitals is a massive healthcare group, the largest in Asia. People do not expect the organization to participate in any online activities that would defraud consumers. But this internet pharmacy is far from perfect.
|Name of Organisation||Apollo Pharmacy|
|Licenses, Certificates and Approvals|
|Live Chat Option||yes|
According to their platform, they have been in operation for over 32 years. But their domain was created on the 15th of February 2005, which makes the site 16 years old at the moment. Normally, this would encourage consumers to accuse the company of lying about its age.
But in this case, you have every reason to believe that this drugstore existed for several years before it created this domain. They have thousands of physical outlets in India, which tells you that they had a physical presence in the country before they turned their attention to the internet.
ScamAdviser doesn’t have a problem with them. It gave them a rating of 100 percent, having taken note of their age, high levels of traffic, the numerous links associated with their site, and the presence of a valid SSL Certificate.
They have redacted some of the information connected to their online activities. But their profile is so strong that this secrecy is unlikely to attract any negative press. They don’t have related websites.
Unlike so many online pharmacies, you don’t have to wonder where this one comes from. They are Indian. They have a business address that tells you everything you need to know about their location.
Their online shop is available 24 hours a day. You can buy genuine medicine at any time of the day or night. You don’t have to stand in long queues to see a pharmacist. They have 3,500 stores across the country. They have garnered a reputation for selling only the highest quality products in the business.
You have to present a prescription to buy a prescription product. Once you submit a valid prescription, the site will verify it before they initiate deliveries. If you don’t have a prescription, you can still buy medicine.
But you have to start by booking an online consultation with one of the drugstore’s specialists. They will talk to you in the chat room to gain a better understanding of your ailment and medical history. Eventually, they will write a prescription that can be used to place an order.
Once your order is processed, they will send you an invoice that will tell you the time of delivery. They have a customer service line that you can use to get updates on your order if you think it has been delayed. You can use that same line to reschedule your orders.
The platform doesn’t accept expired or unclear prescriptions. For the most part, everything they do is above board. They haven’t given their patients any reason to mistrust them.
While the store has licenses and accreditations that govern their activities in India, they are not in LegitScript’s database. This may repel people that hate transacting with stores that LegitScript hasn’t certified.
They have over 5,000 products that are categorized accordingly:
✔ Personal Care
✔ Health Foods
✔ Baby Care
Everything they sell has been authenticated by the Central Drugs Standard Control Organization. This is a national body, so their results are nonbiased. In other words, you can trust the quality of every item you buy from this platform.
Payments and Deliveries
The payment methods they accept include credit cards, debit cards, UPI, Netbanking, COD, and Paytm Wallet. The delivery methods they use will depend on your location. People in certain cities will get their drugs in just a day or even an hour. You have to contact them to find out how long it will take for your package to arrive. Their prices are friendly.
They don’t have reviews on TrustPilot, a platform that many people trust. However, they have several negative reviews on MouthShut. People on the site have criticized their unfriendly staff and poor service. Nevertheless, they have some positive reviews on Yelp.
They seem legit. You cannot deny the fact that they are running a legal business in India. But the absence of LegitScript certification will put a lot of people off. Their trust rating is 3 stars.